SEPTA Heroically Eliminates Transfers To Save Itself

As part of its new commitment to customer satisfaction, SEPTA is getting rid of transfers in a few days. Yesterday, a bunch of people complained in vain to SEPTA management about having to pay an extra buck or so to ride on a subway and a bus.

SEPTA, of course, had its reasoning:

SEPTA Board Chairman Pat Deon says the elimination of the transfers was a condition imposed by the state to get new funding: “Harrisburg gave us a pretty clear mandate — streamline your fare collection, and we’re going to give you the money.”

Boy, I can’t think of any way to streamline fare collection besides eliminating transfers. Thanks for getting that funding in the only way possible, SEPTA.

SEPTA’s Plan to Eliminate Transfers Angers Riders [KYW 1060]