May21 |
 |
PHL Airport #1, PHL Airline Last
Yeah. So the Philadelphia International Airport was named number one in customer satisfaction. Yes, the horrible PHL airport, the one everyone complains about and hates, was rated the #1 airport in the country. If you ever need to know that surveys are stupid, you now have concrete evidence. But, wait! says airport chief Charles Isdell: “We have been trying for several years now to turn the corner in terms of people’s perception of the airport. And a lot of their perception quite frankly has to do with the performance of US Airways. The performance of US Airways has gone up in the past year.” Uh, this is a consumer perception survey from J.D. Power. If people’s perception is that the airport service sucks — I’ve never actually had a bad experience there, but I never fly anywhere — how, exactly, did the airport win this contest? In related news, the University of Michigan ranked U.S. Airways the worst airline in America, based on consumer surveys. Argh, how the hell does all of this work again? PHL Airport Gets #1 Ranking in Satisfaction Survey [KYW 1060] |
|
|
|
Are you daft? PHL is an excellent airport. We flew out of there on a rainy Thanksgiving eve to Jamaica and it was smooth sailing from the time our limo left us at the door to the time we departed.
And every time I’ve flown to Italy or France from PHL, it’s been a crowd-free, worry-free breeze.
I suggest you try flying out of JFK, LGA or Newark (or Rome, for that matter) for some perspective.
I fucking love PHL.
I hate you william.
Wait—Philadelphia has an airport? Why?! They can just travel up to the center of the world and use one of our extra ones…